Cash on delivery across the UAE

WhatsApp: +971528534142

Privacy Policy

How Zastej uses information when you shop at zastej.com or contact our team.

About this policy

Zastej is a mobile accessories and gadgets store based in Deira, Dubai, UAE. This policy explains the handling of information connected with our website, orders, delivery, and customer support. For privacy questions, email [email protected] or message +971528534142 during 10 AM - 06 PM.

Information you provide

When you order or contact us, we receive the details you submit, such as your name, phone or WhatsApp number, email address, delivery address, order details, and support messages. Please provide only information needed for your order or enquiry and do not send passwords or payment card details.

How we use information

We use this information to process and confirm orders, arrange delivery, communicate on WhatsApp, answer enquiries, manage returns and exchanges, keep necessary business records, and protect the store against misuse. Zastej currently accepts Cash on Delivery, so we do not ask you to enter payment card details at checkout.

Service providers and delivery

Information needed to operate the store or complete a delivery may be handled by our website hosting, store technology, communications, and delivery service providers. We use WordPress and WooCommerce for the store and WhatsApp when communicating with customers. Those services may process information under their own policies.

Cookies and technical information

The website uses cookies and similar technologies to keep the shopping cart, checkout, and essential website features working. Hosting services may process technical information such as IP addresses and request logs for operation and security. You can manage cookies in your browser, although blocking essential cookies may affect shopping.

External services and links

When you follow a WhatsApp link, the WhatsApp service applies its own privacy terms. Some icons are served by Iconify, which receives the technical information needed to deliver those image files. Other websites linked from this store are responsible for their own privacy practices.

Retention and security

We keep information for as long as needed to fulfil orders, provide support, resolve disputes, and meet applicable recordkeeping obligations. We take reasonable steps to protect it. No online service can guarantee absolute security.

Your requests

You can contact [email protected] to request access to, correction of, or deletion of your personal information, subject to applicable law and necessary recordkeeping. We may need to verify your identity before acting on a request. Do not send identity documents unless our team specifically explains what is needed.

Policy updates

We may update this policy as the store and its services change. The current version will be available on this page. Last updated: 19 October 2026.